Privacy Policy

Data We Collect

• Name and contact information (email, phone)
• Session notes and progress tracking
• Booking and scheduling information
• Payment records (excluding full card details)
• Communications between us

How We Use Your Data

• To provide coaching services and track your progress
• To schedule and manage appointments
• To process payments
• To send program materials and resources
• To communicate about your program (with your consent)

Data Storage & Security

Your data is stored securely using industry-standard encryption. Session notes are kept confidential and stored separately from identifying information. We use trusted third-party services (Calendly for scheduling, payment processors) that maintain their own privacy standards.

Data Retention

We retain your data for as long as necessary to provide services and comply with legal obligations. Session notes are retained for 7 years as per professional standards. You may request deletion of your data at any time, subject to legal requirements.

Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data

Contact

For any privacy concerns or to exercise your rights, please contact us at:
Email: privacy@egzonshala.com